** FREE SHIPPING for orders of 100EUR or more **

FAQ

We ship worldwide and use Finnish posti priority shipping. 
We have divided our shipping costs into four zones. Finland: 4.98 EUR, Europe: 6.98 EUR, Non-EU Europe and rest of the world: 13.98 EUR. For all order of 100 EUR or more, the shipping is free worldwide. 
All sales are final and are non-returnable. If your items got damaged during shipping, send us an email at sales@3dmarineandmore.com . If you are unhappy with your order, please contact us to see how we can solve this or do a better job next time. 
The VAT is included in the price. Any import duties that may be required for your respective country is the responsibility of the customer and are not included in the price.
We are a small family owned brand. We are involved in every part of the process, usually with children's sailing activity run on the side. Because of this, please allow 5-7 days for a shipping confirmation on normal listed items. 

The shipping times from Finland to various countries vary and can be heavily affected by the corona situation in the recipient country. Please see for estimated shipping times from this service 

https://www.trackingmore.com/finland-posti-fi-to-nl-en-how-long-will-finland-post---posti-take-to-get-a-package-from-finland-to-netherlands

There is no assembly needed. You need to “peel” the masts which is quick and easy to do. Please see Instructions -page for pictures and info. After peeling a mast, insert the mast in the boat. All items that have a magnet have a magnet embedded in the item already. 

Please contact us at sales@3dmarineandmore.com and we'll try to sort this out. 

Please email us at sales@3dmarineandmore.com and attach some pictures that describe the issue you are having.

We provide replacement masts and additional buoys in our webshop.